Violation Collections Processes
Recent changes to Virginia code 46.2-819.1 require the Dulles Greenway to submit all unpaid toll violations to a debt collection agency prior to issuing court summons. The Dulles Greenway has engaged the services of Professional Account Management (PAM) to provide the required collections services.
Questions concerning letters or calls from Professional Account Management (PAM) should be directed to them at 888-214-7348.
This process provides a further opportunity for toll customers to resolve their accounts before incurring additional civil penalties associated with court action.